Terms & Conditions

Privacy promise by Ferry Publications/Lily Publications

The Data Protection Act 2002 came into force on 1 st April and has been drafted in order to meet the standards set out in the European Data Protection Directive 95/46/EC.
This privacy policy explains what information Lily Publications collects and what that information is used for. If you have any questions or concerns regarding this policy please contact lilypubs@manx.net. Further information may be found on The Office of Data Protection Supervisors web site.

Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for their mailing or marketing purposes.

When you make a purchase from our website, we do collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers and by Sage Pay. Lily Publications Ltd complies fully with all applicable Data Protection, consumer legislation, GDPR and we treat all your personal information as fully confidential.

In order to serve you most efficiently, Saga Pay and World Pay handle our credit card transactions. They receive the information needed to verify and authorise your payment card and to process your order through our web site. When ordering direct with our office by phone your credit card details are destroyed within 48 hours.

Please note we do have to provide contact details to couriers used for tracked shipping services.

How do Lily Publications collect personal information?

Your details are collected when you complete forms, request information, send us e-mail, or when you click on links contained within e-marketing material we have sent to you. We do not use cookies.
We do, however, use web statistical analysis software to aggregate information.

What Information is used by Lily Publications?

We use the personal data you have provided to supply you with the information or advice you have requested. The information and personal data is collected and used only for the purpose(s) for which it was provided including general marketing activities. Information collected via e-marketing campaigns is used for analysis purposes only; to help us develop our web site and improve the service we offer you. We never sell or share data with any third parties, unless you have been advised otherwise at the time of giving your details.

What is a cookie?

A cookie is a small text file created by the web server and saved on your PC’s hard drive. The next time you visit the web site the web server will check to see if you have this cookie. If you do, the web server will be able to read its contents. If you do not want to receive cookies or if you would prefer to be prompted first you should check the settings in the ‘Internet Options’ of your web browser. If you are not sure on how to check or alter these setting you should contact your software provider or support engineer.

What is aggregate information?

Aggregate information is used to show us the total number of visits to our web site and which parts of the site are used the most. Aggregate information does not identify individuals, as is does not contain any personal data. This information helps us in developing our web site and improving the service we offer you.

Use and disclosure of personal information Your information and personal data is not disclosed, sold or shared with any other organisations.

Some information is held and processed by our Internet Service Provider, but it is only held and processed for and on our behalf and under our instruction.

Further information

If you have any questions, please contact Lily Publications at lilypubs@manx.net

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